This privacy policy has been prepared carefully, based on how this website actually processes data. It does not, however, constitute legal advice. For full assurance of GDPR compliance in your specific situation, we recommend having this document reviewed periodically by a legal advisor.
1. Who are we?
ARCH Performance is a coaching business specialising in Hyrox, CrossFit, and Hybrid Training. We offer individual and small-group coaching, both online and in person.
Contact details:
- Website: archperformance.eu
- Email: roy@archperformance.nl
2. What personal data do we collect?
Through the contact form on our website, we collect the following data:
- Name, to address you personally
- Email address, to get in touch with you
- Interest (Hyrox, CrossFit, Hybrid Training, or not sure yet), to answer your question properly
- Message, the content of your question or request
We do not collect special categories of personal data (such as health data) via the contact form, unless you mention these yourself in your message.
3. What do we use your data for?
We use your data exclusively for the following purposes:
| Purpose | Legal basis (GDPR) |
|---|
| Responding to your contact request | Legitimate interest / performance of a contract |
| Following up on coaching engagements | Performance of the contract |
| Administration and invoicing | Legal obligation |
We do not use your data for automated decision-making or profiling.
4. How long do we retain your data?
- Contact form messages: a maximum of 1 year after our last contact, unless it results in a coaching engagement.
- Client data (active clients): for the duration of the coaching relationship, plus a maximum of 2 years thereafter.
- Financial records: 7 years, in accordance with the legal retention obligation.
5. Do we share your data with third parties?
We never sell your data to third parties. We may use the following service providers (processors):
- Hostinger, web hosting and email (servers within the EU/EEA)
- Formspree, processing of submissions via the contact form on this website. Formspree is based in the United States; transfer of your data takes place on the basis of Standard Contractual Clauses in accordance with the GDPR.
- Accounting software or payment service, where applicable for invoicing
Data processing agreements are or will be in place with all processors, in accordance with the GDPR.
6. Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. Our website uses a secure HTTPS connection.
7. Your rights
Under the GDPR, you have the following rights:
- Access, you can request which data we hold about you
- Rectification, you can have inaccurate data corrected
- Erasure, you can request that your data be deleted ("right to be forgotten")
- Restriction, you can request that processing be restricted
- Objection, you can object to processing based on legitimate interest
- Portability, you can request your data in a commonly used format
To exercise any of these rights, please contact us at roy@archperformance.nl. We respond to your request within 30 days.
8. Complaints
Not satisfied with how we handle your data? You can file a complaint with the Dutch data protection authority, the Autoriteit Persoonsgegevens (AP):
- Website: autoriteitpersoonsgegevens.nl
- Phone: +31 88 - 1805 250
9. Cookies
Our website currently does not use tracking cookies or third-party analytics cookies. Should this change in the future, this policy will be updated and we will request your consent where required.
10. Changes
We reserve the right to amend this privacy policy. The most current version is always available on our website. In the event of significant changes, we will inform you by email if we have your contact details.
ARCH Performance, Assess. Refine. Coach. Harness.